Terms of Use

Please read this Terms of Use carefully before using our Services.

By using this website and our services, you signify your assent to the Terms of Use and our Privacy Policy. If you do not agree to all of the terms contained herein, please do not use this website or any of our Services. These terms of use may be updated and changed from time to time. The most current version of this agreement will be available by clicking the link to the terms of use at the bottom of any page on our website.

Subject to these Terms of Use, HappyInc Services grants you the right to access and use this Web site. Unless otherwise specified, or agreed-upon by us, this site is for your personal, non-commercial use only.

Our Service 

  1. At happyinc.in, teenagers or young adults who are sad, in distress, or just want someone to talk to, can speak with our Helpers. 
  2. Users agree and understand that happyinc.in is merely a peer support service and in no way replaces actual and professional counseling and therapy. For any professional counseling requirements, users are advised to seek a licensed therapist/counselor/psychologist as the case may be.
  1. Please do NOT use our service for EMERGENCY or CRISIS situations. We classify emergency/crisis situations as those where the help-seeker is contemplating suicide or feels that they are a threat to themselves or others. 

Our Helpers at HappyInc are not trained or qualified to assist you in such situations. We are a peer support service where all our Helpers are trained volunteers, and hence are not an alternative to professional mental health services. If you find yourself in a crisis or emergency situation, it is best you contact a professional.

All crisis or emergency conversations will be terminated immediately. If you are thinking about suicide, or feel that you may be a danger to yourself or to others, or if you otherwise have any medical emergency, call the relevant emergency number in your country and notify the police or emergency medical services. You may also refer to the helplines listed on our website. (https://happyinc.in/2021/06/11/helplines/)

  1. You cannot book a session at HappyInc unless you are at least 15 years old. Teenagers and young adults between the ages of (15-21) can avail the services of our Helpers. Should you be younger than the specified age limit or provide inaccurate information then you would be in violation of our Terms of Use and your session is liable to be terminated. Users who are older than 21 cannot avail of the services of Helpers but can listen to the HappyPlaylist or go through our HappyBlog.
  1. Our team of Helpers are teenagers themselves (between the ages of 16-21) and have undergone a two-week training program, to improve the efficacy of our peer support process. 
  2. Besides speaking with our Helpers, Users can listen to a curated list of songs (The HappyPlaylist), or go through our very own HappyBlog that consists of content (drawings, writings, music), submitted to us by our helpers and users. 
  3. The owners, administrators, Helpers, developers, and creators of HappyInc shall not be liable for any damages caused with respect to the use of our website and engagement with any helpers. 

No Unlawful and/or Prohibited Use

As a condition of your use of this Web site, you warrant to HappyInc Services that you will not use this site for any purpose that is unlawful or prohibited by these Terms of Use. You agree not to use this site in any manner that could damage, disable, overburden, or impair this site or interfere with any other party’s use and enjoyment of this site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through this site.

Disclaimer and Limitation of Liability

  • Our Helpers are not professionals nor are they a professional alternative to mental health service providers (therapists, psychologists, counselors etc.). Completion of our training program, does not certify them professionally in any way. 
  • We or our Helpers are not liable if our users harm themselves, or their condition exacerbates after availing our service. We are strictly a peer support service and users are advised to ensure that they do not seek professional advice from our helpers. Our helpers have been specifically instructed to direct any queries of a professional nature to our Advisor Mr. Rakesh Godhwani or refer users to other professional services details of which can be found on our website at happyinc.in 
  • By using our Service, you acknowledge that you are aware that helpers or other individuals you may interact  with are not professionals and you shall not hold them or the organisation, HappyInc Services responsible in case of any mishap or injury of any nature whatsoever.
  • Personal information shall not be made available to the Helpers, other help-seekers/users, the administrators, owners, founders or any other third party. All personal information shared on our website shall be subject to the provisions of our privacy policy. 
  • The username can be anything, but if it contains inappropriate, discriminatory or offensive language, the matter will be looked into by the operators of the website and if they deem necessary, the client’s membership can be terminated. 

Any information that we provide on this site is for educational or informational purposes only and should not be treated as medical, behavioral or mental health care advice. The information is not intended to be used for medical diagnosis or treatment or as a substitute for consultation with a qualified mental health care provider.  Any online therapist directory or information that we offer is solely as a courtesy to users of our site. HappyInc Services does not examine, determine, or warrant the competence of any mental health professional or hotline/service listed on our website. Use of the information or any link on the website to locate a mental health professional or facility is wholly voluntary and will not result in any liability against HappyInc Services or its helpers. 

In no event shall we be liable for any damages to any user of the information for the voluntary selection of any professional, for the services provided by such professional or facility listed therein, or for any other damages which may occur. We cannot and do not provide any warranties related to the information contained in or resulting services from a professional or facility listed on our website.

We further recommend that users check the certification and/or licensing of any mental health professional or other health care provider with the applicable authorities and that you verify all their credentials.

We do not promise that this website will be error-free, uninterrupted, nor that this site will provide specific results from your use of any content, search or link on it. We do not warrant or represent that files you download from this site will be free of viruses or other harmful features.

Confidentiality

All communication with your Helper remains confidential unless we are required by law to reveal that information. In such cases, we will only reveal information requested by appropriate authorities. However by agreeing to these terms of use you understand and accept that confidentiality obligations may be waived when the helper:

  • Feels or is made aware that their client may harm themselves or those around them;
  • Is made aware that the safety of the user or any children around them is being abused physically, sexually or mentally; 
  • Is made aware that the client committed or is committing illegal acts (theft, possession of illegal items, sexual or physical abuse)

By agreeing to these terms of use, you understand and acknowledge that confidentiality may not be applicable in these circumstances. You will also not hold liable our HappyInc Services or our Helpers, should you choose to commit or disclose any of the acts mentioned above. We or our Helpers are not liable should a user, even after rendering our service, cause harm to themselves or others.

EXPRESS LIMITATION OF LIABILITY

THIS SITE AND ALL CONTENT CONTAINED WITHIN IT ARE DELIVERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. HAPPYINC.IN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. HAPPYINC SERVICES MAKES NO WARRANTY AS TO THE RELIABILITY, ACCURACY, TIMELINESS, USEFULNESS, ADEQUACY, COMPLETENESS OR SUITABILITY OF THE SERVICES OR CONTENT CONTAINED ON THIS SITE.

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, TORT OR NEGLIGENCE, WILL HAPPYINC SERVICES, OR ITS AFFILIATES AND PARTNERS, BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF OR ARE RELATED TO YOUR USE OF THIS SITE. IN NO EVENT SHALL HAPPYINC.IN’S AGGREGATE LIABILITY, OR THE AGGREGATE LIABILITY OF OUR AFFILIATES AND PARTNERS, TO YOU FOR ANY LOSS, DAMAGE OR CLAIM RELATED TO OR ARISING OUT OF THIS SITE EXCEED THE TOTAL AMOUNTS, IF ANY, PAID BY YOU TO US FOR ACCESSING THIS SITE.

Intellectual Property Rights

You agree not to duplicate, publish, modify, or otherwise distribute the material on this site unless specifically authorized in writing by us to do so. You agree not to frame, or assist third parties in framing, any of the Web pages contained in this site and such framing is strictly prohibited. The content on this site is proprietary to HappyInc Services and/or its business partners and is protected by Indian and international copyright and other intellectual property laws. 

HappyPlaylistOur organisation does not hold the copyright to any of the songs in the HappyPlaylist, nor the medium (Spotify). By agreeing to these terms of use, you accept that you will not hold our organisation responsible, since some of the songs may contain explicit content and harm the sentiments of our clients. You can, however, request us to take that particular song down should it affect you immensely.

HappyBlog – 

  • All the content in the HappyBlog is not the copyright of our organisation but that of the Helpers/help-seekers who contributed to it. 
  • You accept and acknowledge that if you submit some content for our blog, you also give us permission to put it up on our website so that other helpers/help-seekers can view it. 
  • By agreeing to these terms of use you accept that the content on the blog is the intellectual property of the helper/help-seeker and thus plagiarism of any sort is not allowed.
  • Should you plagiarise any content, upon discovery it can lead to termination of your account since it violates our term of use and you accept and understand this. We are not liable if any of the content on the blog hurts your sentiments or causes personal injury etc and by agreeing to these terms of use you accept this. However you can contact the support team, should some content be hurtful and the administrative team will look into it. 
  • If you submit work to us you understand that the final decision to upload and remove your content is that of the administrators of the website.

Links to Third Party Services

The Site contains links to third party web sites (e.g., co-branding, links, links to services, reference links in Content). These third party Web sites are not under our control and we are not responsible for any linked third party Web sites or for the content, products and/or services they provide. YOUR USE OF LINKED THIRD PARTY WEB SITES IS AT YOUR RISK AND SUBJECT TO THE TERMS AND CONDITIONS OF USE FOR SUCH SITES. UNLESS EXPRESSLY STATED BY US, WE DO NOT RECOMMEND OR ENDORSE THE CONTENT, PARTICULAR PRODUCTS, SERVICES OR WEB SITES OF ANY THIRD PARTIES OR MAKE ANY DETERMINATION WHETHER ANY SUCH CONTENT, PRODUCT, SERVICE, OR WEB SITE MAY BE ACCURATE, NECESSARY OR APPROPRIATE FOR YOU OR FOR YOUR USE IN RENDERING CARE TO PATIENTS.

However, if you experience a problem with a third party site, please let us know by contacting support using our contact form and we will investigate the link and take appropriate action.

Indemnity

You agree to indemnify and hold HappyInc Services and its partners, affiliates, officers, directors, agents, employees and helpers harmless from any liability to third parties, including reasonable attorney’s fees, arising from or related to your breach of this terms of use, or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

Miscellaneous

This Terms of Use shall be governed by the laws India without giving effect to any conflict of laws provisions. You agree to submit to personal jurisdiction by and venue in the state courts in Karnataka. You further agree that any cause of action arising under this Terms of Use shall be brought in such venue. If any provision of this terms of use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Happyinc.in’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. 

The terms and conditions contained herein sets forth the entire understanding and agreement between you and HappyInc Services with respect to the subject matter hereof, and supersedes any prior or contemporaneous understanding whether in written or oral form.

If you have any questions regarding the terms of use, you can contact us at happppyinc@gmail.com.